Privacy Policy

ABOUT US

BIOHITECH s.r.o. (hereinafter referred to as “we”, “our”, or “us”) is responsible about the protection of your privacy. This Privacy Policy has been developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and is intended to ensure transparency regarding how we collect, use, and protect personal data.

It is important to us that you have a full understanding of what data we process, for what purposes it is used, and what rights you have. We strive to ensure a high level of protection of your personal data and to provide you with control over the information you provide to us.

1. GENERAL INFORMATION

BIOHITECH s.r.o. owns and operates the website biohitech.eu and provides services in the field of construction, design, and implementation of construction projects.

Company identification data:

Address:
Soukenická 1665/36, 110 00 Praha 1, Czech Republic

Office in Spain:
Pg. de l'Albereda 34, 46023 Valencia, Spain

Company Identification Number (IČ):
19221363

Legal form:
Limited liability company (s.r.o.)

Date of registration:
04.04.2023

Email:
biohitech.org@gmail.com

BIOHITECH s.r.o. is the controller of personal data and determines the purposes, methods, and scope of their processing.

This Privacy Policy is designed to inform clients, website visitors, and other individuals about how we collect, use, and protect personal data.

By using the website biohitech.eu or interacting with BIOHITECH s.r.o., you agree to the terms of this Privacy Policy.

2. GENERAL PROVISIONS

2.1. We collect, store, process, and protect personal data only to the extent necessary for:

providing services

processing client requests

fulfilling legal obligations

ensuring security

improving service quality

marketing communications (if consent is provided)

2.2. By using the website, submitting a request through the contact form, or communicating with BIOHITECH s.r.o., the user agrees to the terms of this policy and gives consent to the processing of personal data in accordance with applicable legislation.

2.3. For any questions related to the processing of personal data, you may contact us at:
biohitech.org@gmail.com

3. INFORMATION WE COLLECT AND PROCESS

3.1. Purposes of data processing

Personal data is used exclusively for the following purposes:

identification of the client or website user

responding to inquiries and requests

preparation of commercial offers

conclusion and performance of contracts

provision of services

organization of payments and accounting

fulfillment of warranty obligations

analysis and improvement of service quality

statistics and analytics of website usage

marketing communications (if consent is provided)

3.2. Types of collected data

We may process the following categories of data.

Contact data

first and last name

phone number

email address

Data of interaction with the company

content of inquiries

information about ordered services

history of interaction

Technical data

IP address

device type

browser

approximate location

Website usage data

visited pages

traffic source

time of website visit

clicks and actions on the website

Cookies and identifiers

cookie files

identifiers of analytical services

3.3. Data minimization

We collect only those personal data that are necessary to achieve the purposes of processing and do not collect data whose processing is prohibited by legislation.

3.4. Sources of data collection

Personal data may be obtained:

through forms on the website

through email communication

during telephone communication

during personal communication

through the use of the website

through cookies and analytical services

4. DATA STORAGE AND PROTECTION

We take appropriate organizational, technical, and software security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

Data retention periods

Personal data is stored only for the period necessary to achieve the purposes of processing.

The following storage periods are usually applied.

Client data
— until the completion of cooperation and up to 5 years in accordance with the requirements of accounting legislation.

Data from contact forms
— up to 12 months from the moment of processing the request.

Website analytical data
— up to 26 months or in accordance with the settings of the analytical services used.

Marketing data
— until the withdrawal of consent or up to 3 years from the moment of the last interaction.

5. ACCESS TO DATA AND ITS CORRECTION

Users have the right to:

obtain information on whether their personal data is being processed

know the purposes of processing

know the categories of data

know the recipients of the data

know the retention period of the data

If the data is inaccurate or incomplete, the user has the right to request its correction or completion.

6. DELETION AND UPDATE OF DATA

The user has the right to request deletion of personal data if:

the data is no longer necessary for the purposes of processing

the user withdraws consent

the data is processed unlawfully

deletion is required in accordance with legislation

7. DATA RECIPIENTS

Personal data is not sold and is not transferred to third parties without legal grounds.

Data may be transferred to:

IT providers
— to ensure the operation of the website and technical infrastructure.

Marketing services and analytical systems
— for analyzing website usage and improving services.

Public authorities
— if required by legislation.

Data transfer is carried out only to the extent necessary to fulfill the purposes of processing.

8. SCOPE OF APPLICATION

This Privacy Policy applies to:

the website biohitech.eu

communication with clients

services provided by BIOHITECH s.r.o.

9. COOKIES

The website biohitech.eu currently does not use analytical, marketing, or advertising cookie files and does not apply systems for tracking user behavior.

We do not collect user data through third-party analytical services, advertising pixels, or marketing tools.

Only technical cookies necessary for the proper functioning of the website and ensuring its security may be used. Such cookies are not used to identify users, for marketing, or for behavioral analysis.

If additional technologies related to the use of cookies or analytical tools are introduced on the website in the future, this Privacy Policy will be updated accordingly.

10. POLICY COMPLIANCE AND REQUESTS

If you believe that your personal data is being processed in violation of legislation, please first contact us at:

biohitech.org@gmail.com

We will try to review and resolve your request.

If the issue is not resolved, you have the right to file a complaint with the Úřad pro ochranu osobních údajů — the Personal Data Protection Authority of the Czech Republic.

11. CHANGES TO THE POLICY

We may periodically update this Privacy Policy.

The current version is always available on the website:
biohitech.eu.